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Announcement

Sensonic Concept is the first and only online store that compromises just Sensonic Products.

Sensonic Concept Malaysia is in direct contact with Sensonic Global and only retails Authentic and Genuine products from Sensonic Global.

Backend services such as warranty registration online are also available through Sensonic Concept Malaysia Website.

The cornerstone of Sensonic’s culture is “Inspiring Simplicity”. From conceptualization of branding and product design, making things simple and plain spells pure beauty.

Aligning with green-IT strategies, product-design is kept simple without compromising quality and functionality. It also helps to improve product reliability and reduces waste.

Our packaging is kept extremely compact and simple to minimize material usage and transportation, thus contributing our small effort into preserving the environment.

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Refund & Returns

1.  We do manual and thorough inspection before deliver your product. However, in case of product faulty, all our products come with 14-day warranty from the product delivery date.

2. Items that are qualify for refund/exchange are those that was due to our negligence i.e sending the wrong products or product which has different specification from what you have ordered. If the product faulty, please capture a clear picture and email it to us. Original packing in ts original condition is required. Any used, scratches or damages caused by own careless will not be accepted

3. If product exchange request was due to customer mistakes (for eg ordered blue color but request to change red color), the request will be subjected to admin's approval provided that the item is still is its original conditions.

4. In case of refund,  it will be credited into customer account and the balance can be used for the next purchase or future order.


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Tel : +016-7235131
Email Us :
inquiry@sensonic-global.com

Open Monday to Friday 8.30am - 6pm

We closed on Saturday & Sunday
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