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Announcement

Sensonic Concept is the first and only online store that compromises just Sensonic Products.

Sensonic Concept Malaysia is in direct contact with Sensonic Global and only retails Authentic and Genuine products from Sensonic Global.

Backend services such as warranty registration online are also available through Sensonic Concept Malaysia Website.

The cornerstone of Sensonic’s culture is “Inspiring Simplicity”. From conceptualization of branding and product design, making things simple and plain spells pure beauty.

Aligning with green-IT strategies, product-design is kept simple without compromising quality and functionality. It also helps to improve product reliability and reduces waste.

Our packaging is kept extremely compact and simple to minimize material usage and transportation, thus contributing our small effort into preserving the environment.

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Help & FAQ
 
Below are latest Help & FAQ questions, please use search bar to get your answers faster
  • 1. what are the payment option available ?
    pay pal, Bank-in and ipayop

  • 2. Do you offer 24/7 technical support?
    Yes. We take your support questions 24 hours a day, 7 days a week. Please submit your support ticket via our HelpDesk system at http://www.firstonline.net/helpdesk. We also offer telephone support at 1700-801180 from 9.00am to 6.00pm Monday to Friday except on Public Holidays.

  • 3. How long does it take to set up an account?
    Orders can be set up in less than 60 minutes during normal business hours.

  • 4. What does it mean to "manage" my account?
    If you've ever deals with some web hosting company, you know that it can be a difficult and lengthy process just to change some information or creating a new email addresses.

    It may require multiple, confusing emails before changes can be made. Now, however, we gives you the ability to make all of those changes online! You can change your password or creating new emails in just a few seconds,using our site manager/control panel system. Access your domain from any web browser 24 hours a day, 7 days a week, using your username and password.

  • 5. After purchase if I don't like the item, can I return it back and request for refund?
    Yes, you can return back within 7 days. We will refund your payment less 20% administrative fee.


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Tel : +016-7235131
Email Us :
inquiry@sensonic-global.com

Open Monday to Friday 8.30am - 6pm

We closed on Saturday & Sunday
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